Ultramar Ferry Cozumel offers passenger ferry service between Playa del Carmen and the island of Cozumel, connecting two of the main tourist destinations in the Mexican Caribbean aboard modern vessels equipped to provide a comfortable journey.
During the crossing, passengers can enjoy air-conditioned indoor areas and open-air spaces. Depending on the vessel and service purchased, options such as First Class, a snack bar, live music, and charging stations for devices are also available.
Ultramar facilitates transportation for both visitors and residents, as well as offering options for traveling with pets, bicycles, and luggage.
Highlights:
• Ferry from Playa del Carmen to Cozumel
• Modern vessels
• Air-conditioned indoor areas
• Open-air decks
• First Class service available
• Priority boarding in First Class
• Snack bar
• Live music
• Charging stations for devices
• Pet-friendly service
• Bike-friendly service
• Luggage transportation
• Terminal in downtown Cozumel
The ferry to Cozumel departs from the NAVEGA Maritime Terminal, located on Avenida Benito Juárez in Playa del Carmen. The route arrives at the San Miguel Maritime Terminal, on Avenida Rafael E. Melgar in Cozumel.
The service includes maritime transportation on the purchased route and access to the available areas of the vessel, both outdoors and in air-conditioned indoor spaces. Some vessels also feature live music, charging stations for devices, and a snack bar.
To travel to Cozumel, it is recommended that you arrive at the pier approximately 40 minutes before your desired departure, allowing sufficient time for the boarding process.
The ticket allows you to transport one piece of luggage weighing up to 25 kg. The sum of its dimensions must not exceed 142 cm, in accordance with Ultramar's baggage policy.
Yes. Ultramar offers pet-friendly options in designated areas of the vessels and also allows bicycles to be transported at no additional cost, in accordance with the service conditions.